About us
Team Wind Chasers us a group of companies which includes Team Wind chasers Skating club and various other entities (together “Team Wind Chasers SportsClub”, “Team Wind Chasers sports academy”, “WCsports”, “TWC”, ”TWC group”, “We”and “us”.) The Privacy policy applies to all companies within the TWC group from time to time.
About the Privacy policy.
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.Please note that our website and our other digital platformmay containlink to third party websites /digital platforms which are provided user and your convenience. We take responsibility of only the privacy practicesand security of our own website/digital platforms. We recommend that you check the privacy and security policy of every other website/digital platformthat you visit.
Howto contact about your personal data or this privacy policy.
If you have any questions about this privacy policy or about the personal data, please email us at teamwindchasers@gmail.com.
Information we collect and what we use it
for All and any personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our sponsors and partners.
In broad terms, we use your data for the following purposes:
• to administer and provide products and services you purchase, request or have expressed an interest in
• to enable us to administer any competitions or other offers/promotions which you enter into
• for fraud screening and prevention purposes
• for crime prevention and detection purposes
• for marketing purposes (with your consent)
• for record keeping purposes
• to carry out market research so that we can improve the products and services we offer
• to create an individual profile for you so that we can understand and respect your preferences
• to track, personalise and improve your experience on our digital platforms
• if you apply for a job with us, to process your job application
When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a secure record of your name, address, date of birth (if necessary), delivery address, email address, telephone number and payment card details. We may also record details of any disability or health needs you may have at the time of booking an event or service
which will take place at the stadium or any of our other premises to help to ensure your comfort and safety.
When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), enter one of our competitions, fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal information, we will collect and securely store any personal information that you provide to us (which may include name, address, email address, date of birth and mobile telephone number) and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us (including personalisation of those products or services), and carry out profiling and market research.
When you interact with our website or other digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our supporters use our digital platforms to enable us create better content and more relevant communications:
how you have reached our digital platform and the internet protocol (IP) address you have used
• your browser type, versions and plug-ins, and your operating system
• your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information
• which videos you have watched and for how long
• what content you like or share
• which adverts you saw and responded to
• which pop up or push messages you might have seen and responded to
• your subscription status• information collected in any forms you complete
We may also infer your country of location from the IP address you have used to access our digital platforms and we may analyse which marketing activity led to your taking specific action on our digital platforms.
If you apply for a job/parterwith us, we will use the personal information that your provide to process your application, to communicate with you regarding your application and to assess your suitability for the role. If you have any questions regarding the use, storage and retention of your personal information in relation to a job that you have applied for then, in addition to contacting the Data Protection Officer (details above), you can also contact teamwindchasers@gmail.com
We may also participate in ‘Audience’ services across all social media channels upon which Manchester United has a presence to display personalised advertisements when you visit these social media platforms. An example of these services is Facebook’s ‘Custom Audience’ service. They work by converting your email address (or other personal data such as name, address, date of birth, mobile number and/or geographical location) to a unique number that the social media platform uses to match to unique numbers that the social media platform generates from email addresses of its users. Where we use such social media advertising services, we will only include you if you have consented to receive marketing from us. If you have given us your consent, you can change your mind at any time by sending
an emailto teamwindchasers@gmail.com(or by adjustingyour preferences in the online preference centre).
Disclosure of your informationIn
order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.
We may share your data with advertising networks and/or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/platforms (including to serve relevant adverts to you when you visit our own digital platforms), and to search engineand analytics providers.
We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms of use , terms and conditions of sale or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.
We may share your data with our carefully selected sponsors and partners (as may change from time to time) but we will only do this if you have consented to receive marketing relating to our sponsors and partners or if one of the conditions in the paragraph above applies.
Some of the organisations to which we may disclose your personal information may besituated outside of the India, in countries which may not have laws that protect privacy rights as extensively as in the India.If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected in accordance with this privacy policy.
In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected
Cookies
In common with many other website operators, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and they are used to record how you navigate thiswebsite on each visit.
Security of information
We take the security of your personal information extremely seriously. When you submit your credit card details to us, we use industry encryption technology to guard your information. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.
Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do notshare or disclose your password to any other person.
Monitoring
We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.
If you are under 16
If you are under 16 and register for restricted areas of our digital platforms, we will collect your date of birth and retain that with your name and other details you may provide. This is so we can ensure we treat you in an age appropriate way in line with this policy
For so long as you are under 16 we will not send you any marketing communications, allow you to access any of our digital platform message boards, or share your details with our commercial partners. However, if you have signed up to receive a product or service we may contact you about this.
Changes to this privacy policy
We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly we recommend that you check this page periodically in order to review the latest version.
Where to make a complaint
If you have a complaint regarding any aspect of your personal data or this privacy policy, please email to us at teamwindchasers@gmail.com.